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AI Chatbot

A custom AI chatbot that knows your business: it answers customers on your site, answers your team from company documents, and turns a question into a lead.

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NWComm Knowledge Bot

Telegram bot that answers staff from company documents, with an admin dashboard

Employees

TraceWay AI

AI layer over Bitrix24: knowledge base with sources, deals, calls, approvals

Live demo

Text the front desk like a customer would.

Oriel front deskAI employee · answers in seconds
  1. Hi! I'm the Oriel front desk. What would you like to book?

What it does

We build it on your own material: price lists, policies, guides, the questions you hear every day. Customers get an answer in seconds, your staff stop searching through folders, and you see every conversation.

  • Answers from your documents

    Policies, prices and guides, with the source of every answer.

  • Qualifies leads

    Finds out what the customer needs before you spend a minute on it.

  • Works where people text

    Website, Telegram, WhatsApp and Instagram.

  • Admin dashboard

    You read the conversations and update what the bot knows.

How it works

  1. 01

    Send us your material

    Documents, price list, the questions you answer most.

  2. 02

    We train the bot

    On your words and your rules.

  3. 03

    You test it

    Ask it the hard questions first.

  4. 04

    It goes live

    With a dashboard you control.

Who it's for

  • Customer support
  • Internal knowledge base
  • Clinics
  • Agencies
  • E-commerce
  • Education

Questions

How is this different from a ready-made chatbot?

It is trained on your own documents and your rules, and it answers in your tone. A template bot only knows what is in the template.

Can it answer my staff, too?

Yes. An internal bot answers employees from company documents and shows where each answer came from.

Which messengers does it work in?

Website chat, Telegram, WhatsApp and Instagram.

Can I see what it tells people?

Every conversation is in the dashboard, and you can change what the bot knows at any time.

Related services

Let's build one for your business.

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